Federal Heights Auto Repair

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(720) 330-8772
Mon - Fri: 7:30 AM - 5:30 PM
Sat: 9:00 AM - 4:00 PM
5

Called around to a lot of places, most acted like they couldn't help, were 3 weeks out before they could even look at my car and most wouldn't work with my extended warranty 'cause it was too much hassle' Honest - 1 got me in and worked with my extended warranty to get my car fixed. Everyone was always really helpful and didnt try to upsell me on anything, just got my car fixed and back on the road!

2

My truck broke down had it towed here because it was the closest shop with good reviews. Their customer service was great and they got the truck in quick. The reason for the low score is because they gouged me on the price of a mass air flow sensor. They are usually a 20-30 dollar part and they charged me 220 for it. That's an insane upcharge on a pretty cheap part. Besides the price they did a good job in a timely manner.

1

CAUTION Oil change gimmick. They will glue your plug in so you have to take it back to them for repeated business. And other mechanics can't complete the change due to the plug being stuck. THEN they charge you (essentially the amount of a complete oil change not including the oil or filter) for the labor to fix the problem they created. Also called me saturday at 3:54, telling me it was done and that i had 6 minutes to come get it before they were closing at 4, or they would have to hold it all weekend. They held it all weekend because i was more than 6 minutes away. Be better people. This placed used to be a good reliable shop. Now it's full of laziness, neglect, and cigarette smoke. Not to mention smoking in the shop with all of the car doors wide open inside. Unacceptable. I have given yall multiple chances and been very patient and you continue to screw up. Another long time customer lost👍

1

CAUTION Oil change gimmick. They will glue your plug in so you have to take it back to them for repeated business. And other mechanics can't complete the change due to the plug being stuck. THEN they charge you (essentially the amount of a complete oil change not including the oil or filter) for the labor to fix the problem they created. Also called me saturday at 3:54, telling me it was done and that i had 6 minutes to come get it before they were closing at 4, or they would have to hold it all weekend. They held it all weekend because i was more than 6 minutes away. Be better people. This placed used to be a good reliable shop. Now it's full of laziness, neglect, and cigarette smoke. Not to mention smoking in the shop with all of the car doors wide open inside. Unacceptable. Another long time customer lost👍

1

CAUTION Oil change gimmick. They will glue your plug in so you have to take it back to them for repeated business. And other mechanics can't complete the change due to the plug being stuck. THEN they charge you $67 (essentially the amount of a complete $80 oil change, NOT including the oil or filter which cost me $40 in addition.) for the labor to fix the problem they created. Also called me saturday at 3:54, telling me it was done and that i had 6 minutes to come get it before they were closing at 4, or they would have to hold it all weekend. They held it all weekend because i was more than 6 minutes away. Be better people. This placed used to be a good reliable shop. Now it's full of laziness, neglect, and cigarette smoke. Not to mention smoking in the shop with all of the car doors wide open inside. Unacceptable. Another long time customer lost👍

3

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5

1

Bad experience Never go back there,just to check what ‘s wrong with my car I was charged almost 200$ Are kidding me 😕

1

Brought my vehicle in to get fixed and they charged me almost $1000 for suspension and tie rod ends and then it ended up not even being the issue. Had to bring my car in three separate times and it still never got fixed for the problem I brought it in for. Avoid this location especially if you are a woman.

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